PEER SUPPORT
REACH OUT TO US
We are pleased to offer peer support services to the community. You are welcome to reach out for support, referrals, or to simply have a chat with us. We're happy to meet for a one-time session, or to have regular check-ins for as long as you need.
Our office hours
Monday to Thursday
10:00 AM - 12:00 PM
1:00 - 5:00 PM
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How to reach us
There are several ways you can get support from us:
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Call or text us at (403) 234-8973
- Contact us anytime during our office hours.
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You can also schedule a phone call in advance by emailing info@calgaryoutlink.ca.
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If we miss your call, please leave a voicemail with clear instructions on how to get back to you. To ensure your safety, we will not return calls without clearly expressed consent.
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Video call
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You can schedule a video call with us in advance by emailing info@calgaryoutlink.ca.
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In-person (drop-in)
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We are available for drop-in sessions every Thursday during regular office hours (10:00 AM - 12:00 PM, 1:00 - 5:00 PM).
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Our office is located at CommunityWise Resource Centre (223 12 Ave SW, Room 105).
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Dial 105 on the intercom at the front door to be let inside the building.
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Please note that we are only available for drop-ins on Thursdays, and may not accommodate drop-in requests on other days we are open.
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In-person (by appointment)
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Email info@calgaryoutlink.ca if you'd like to schedule an in-person appointment at our office.
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We're available Mondays to Thursdays during regular office hours. We can make accommodations by a case-by-case basis if these times do not work.
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Our office is located at CommunityWise Resource Centre (223 12 Ave SW, Room 105).
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Accessibility information
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Our office is located on the first floor of the CommunityWise building. There is a wheelchair accessible ramp to the building entrance.
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All the washrooms are all-gender single room facilities. The washrooms on the first floor are wheelchair accessible.
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There are no dedicated parking spaces for building patrons. There is street parking in front of the building along 12 Ave, and along 2nd Street.
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There are bike racks in front of the building.
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We are able to meet virtually if in-person meetings aren't feasible.
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If you have any questions regarding our peer support services, or if you'd like to schedule an appointment, please email us at info@calgaryoutlink.ca.
Further resources
If you're in need of support during times we're closed, please reach out to the following resources:
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You Matter Support & Resource Line
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(587) 800-4121 (call or text)
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Online chat is also available on our website (during same hours as the phone). Click the "Get Support Now" widget located on the bottom right corner of every page on our website.
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Monday to Thursday, 5:00 - 9:00 PM
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More info on the You Matter page on our website
Trans Lifeline
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1-877- 330-6366
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This number is for trans and nonbinary folks specifically
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If you wish to contact the Family and Friends Line call the main number and ask for the Family and Friends Line
Interligne
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1-888-505-1010
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Available 24/7
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Available in English or French
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Help and information for gender and sexual diverse people in Canada
Distress Centre
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403-266-4357
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Available 24/7
Kids Help Phone
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1-800-668-6868 (call)
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Text 686868
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Online chat available at http://kidshelpphone.ca
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Available 24/7
First Nations and Inuit Hope for Wellness Help Line
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1-855-242-3310
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Online chat at http://hopeforwellness.ca
Alberta's One Line for Sexual Violence
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1-866-403-8000 (call or text)
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Online chat at https://aasas.ca
Alberta Addiction and Mental Health Helpline
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1-866-332-2322
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Available 24/7
Family Violence Information Line
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310-1818
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Available 24/7
Mental Health Helpline
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1-877-303-2642
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Available 24/7
211 Alberta
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2-1-1 (call)
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Text INFO to 211
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Online chat at https://ab.211.ca/
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General resource and referral line